Frequently Asked Questions Print E-mail

General

  • What research options does CAI offer?


    Consultancy Africa Intelligence (CAI) offers both standard publications, which are released fortnightly and monthly, as well as tailored research. Our standard publications cover a wide range of topics pertinent to Africa, ranging from political and economic movements, to conflict and terrorism, and issues such as gender and HIV & AIDS. In addition, CAI also publishes a variety of complimentary publications. Building on this in-depth knowledge of the continent, CAI offers clients tailored research to suit particular needs. To read more about how we can assist you, please click here.
       
  • How do you source our info?


    CAI utilises a wide mixture of open source information including audio, visual and electronic media ranging from commentary to official statements. Additionally, as CAI's analysts are highly involved in African affairs, we are able to verify the information used and supplement these channels. CAI's comparative advantage is to turn research into intelligence and assist clients with filtering masses of data into understandable, value-added analysis. A full listing of our sources is available below.
       
  • How accurate is our information?


    We believe that the reports CAI publish are of the highest quality. Through bringing together a number of top people in various fields, information gathered goes through a rigorous process of verification based on background knowledge of particular subject matters.
       
  • How often does CAI review its information?


    Due to the amount of information generated over a reports period (i.e. fortnightly/monthly), the team members responsible for research take extreme care in ensuring that the intelligence presented is as up-to-date as possible. Our analysts review all written material at the end of each publication cycle to ensure that in Africa's rapidly changing environment, progressions and changes have not been overlooked. In addition, the editorial team responsible for the final compilation of reports checks and cross-checks all information. Data presented within the reports is updated as soon as new statistics are made available, and is gathered from reputable sources.
       
  • What background does the CAI team have?


    At CAI, we believe that with the rapidly changing nature of the African continent, across a wide range of fields and interests, it is deserving of a team able to complement that pace and diversity. With this in mind, we espouse the idea that Africa's dynamics cannot be properly understood by a team constrained by similar experiences, backgrounds or geography.

    In view of this, our firm maintains representation in South Africa, with analysts working out of African and non-African countries, ensuring a mix of in-market involvement and an understanding of the mindset of the international market. The team members hold advanced university and doctoral degrees and have widely varying interests, including International Relations, African Politics, Strategic Studies, Political-Economics, Public Administration, Journalism, Public Health, Gender Studies, Sociology and Psychology.
       
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Subscriptions & Security...

  • How can I subscribe to CAI products?


    In an ever globalising world, the need for online information continues to steadily increase. For this reason, the CAI website is built to be fully e-commerce enabled, with the ability to subscribe online securely. We run regular checks to ensure a smooth experience, but with any IT system, issues do occur. If for any reason you are unable to subscribe online, please do not hesitate to contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it and we will get back to you as soon as possible.
       
  • How can I be sure that my online transaction is secure?


    CAI uses a highly reputable, global 3rd party provider – paygate.co.za – to ensure all transactions are fully protected and digitally secure. paygate.co.za is certified to meet the Payment Card Industry Data Security Standards (PCI DSS), and is verified by both Visa and MasterCard SecureCode.
  • Can I purchase reports any other way than via the internet?


    Yes. As we try and accommodate clients as much as possible, direct payment into our bank account is possible. Unfortunately we are only able to accept up-front payment for the full contract period due to South African banking logistics. If you would like to purchase any report/s through this channel, please email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it stating: name, organisation, designation, country, report/s required and number of months you would like to sign-up for. We will endeavour to get back to you as soon as possible.
  • Are there restrictions on the distribution of your reports/how do I sign-up as an institution?


    CAI follows the general rule of distribution – all our reports are copyrighted, and distributed with the understanding that excessive emailing is prohibited. As such, if your company/organisation wishes to distribute any of the CAI products to more than 10 people internally, kindly email This e-mail address is being protected from spambots. You need JavaScript enabled to view it for institutional subscription rates. We will get back to you as soon as possible with the various costing options. These rates are favourably staggered and result in a lower per capita subscription for larger groups.
  • Is my purchase VAT inclusive?


    No. CAI products are listed excluding VAT. If you are a South Africa-located individual or entity the VAT rate of 14% will be added to your purchase. Non-South African-located individuals or entities are not liable for VAT. 
  • Do you offer discounts/specials?


    Yes we do. If you take out an annual subscription on any CAI standard publication, we will automatically deduct 25% from the full-price of the product. In addition, if you purchase an institutional account, the fee ratio is heavily discounted in relation to per capita access fees.
  • Can I cancel my subscription?


    Yes, we are able to accommodate cancellation requests. If you would like to cancel your subscription, please email This e-mail address is being protected from spambots. You need JavaScript enabled to view it .
  • Will I be able to get a refund on future reports if I have taken out an extended subscription?


    Due to taxation logistics, it is not possible to refund clients if advance payment of fees has been made. However, if your purchase was made through the paygate e-commerce partner, we will submit a request on your behalf to cancel payments on your credit card. CAI will endeavour to cancel the payments as soon as possible, but this process may take between 1 – 2 months as payments made have already been processed.

Other...

Our Sources...

  • From A-Z

    A:
    Accra Mail (Ghana)
    AFP - Agence France-Presse (France)
    AfricaFocus (USA)
    Africa Energy Africa Institute for Energy Governance
    African Development Bank
    African Press Agency
    Afrol News – African News Agency (Norway)
    Agence France-Presse
    AIDS
    Alarabonline
    Alexander's Gas & Oil Connections
    Al Jazeera (Saudi Arabia)
    AllAfrica.com
    AME Info (United Arab Emirates)
    Amnesty International
    Angola Press Agency (Angola)
    APO-SOURCE
    Arabic Network for Human Rights Information
    Arusha Times (Tanzania)
    B:
    BBC News
    Biz Community (South Africa)
    Bloomberg (Tokyo, UK, USA)
    BuaNews (South Africa)
    Business Daily (Kenya)
    Business Day (South Africa)
    C:
    Cameroon Tribune (Cameroon)
    Cape Argus (South Africa)
    Catholic Information Service for Africa (Kenya)
    China Daily
    CIA World Factbook
    Commonwealth News and Information Service (UK)
    Concord Times (Sierra Leone)
    D:
    Daily Champion (Nigeria)
    Daily Nation (Kenya)
    Discovery Channel Online
    E:
    East African Business Week (Uganda)
    Economist Intelligence Unit
    Electoral Institute of Southern Africa
    Engineering News
    Europétrole (France)
    F:
    Fahamu (UK)
    Focus Media (Rwanda)
    Food and Agriculture Organization of the United Nations (Italy)
    FOROYAA Newspaper (The Gambia)
    G:
    Garowe Online
    Ghanaian Chronicle (Ghana)
    Government of Liberia
    Government of Togo
    H:
    Health-e (South Africa)
    High Commission of Mauritius in South Africa
    Hindustan Times (India)
    Human Rights Tribune
    Human Rights Watch
    I:
    Independent Online
    International Bar Association
    International Crisis Group (Belgium)
    International Freedom of Expression Exchange Clearing House
    Inter Press Service (South Africa)
    IRIN/PlusNews
    IT Web (South Africa)
    J:
    Journal of Clinical Infectious Diseases
    Journal of Acquired Immune Deficiency Syndromes
    K:
    Kaisernetwork.org (USA)
    L:
    Leadership (Nigeria)
    M:
    Macauhub (China) Mail & Guardian Online
    Medecins Sans Frontieres
    Mineweb (South Africa)
    Mmegi (Botswana)
    Moroccan American Trade and Investment Center (Morocco)
    Myjoyonline.com
    N:
    National News (Malawi)
    National Union of Somali Journalists (Somalia)
    New Era (Namibia)
    New Vision (Uganda)
    News.adventist.org
    P:
    Panapress
    PlusNews
    Public Agenda (Ghana)
    R:
    Reporters Without Borders
    Reuters (UK)
    Rwandan News Agency / Agence Rwandaise d'Information (Rwanda)
    S:
    Sacramento Bee (USA)
    ScienceDaily
    Shabait.com
    Shabelle Media Network
    South African Press Association (South Africa)
    Sun (USA)
    Sunday News Reporter
    Sunday Standard (Botswana)
    T:
    Tehran Times (Iran)
    The Analyst (Liberia)
    The Cape Times (South Africa)
    The Caucus for Evidence-Based Prevention
    The Citizen (South Africa)
    The Citizen (Tanzania)
    The Daily Monitor (Ethiopia)
    The Daily Observer (The Gambia)
    The East African Standard (Kenya)
    The Herald (Zimbabwe)
    The Inquirer (Liberia)
    The Joint United Nations Programme on HIV/AIDS (USA)
    The Mercury (South Africa)
    The Monitor (Uganda)
    The Nation (Kenya)
    The News (Liberia)
    The New Times (Rwanda)
    The Point Newspaper, online edition
    The Post (Cameroon)
    The Reporter (Botswana)
    The Sunday Independent (South Africa)
    The Times of Zambia (Zambia)
    The Voice (Botswana)
    The Weekly Observer (Uganda)
    The World Bank
    This Day (Nigeria)
    Time in partnership with CNN
    Times Reporter
    Tunisia Online (Tunisia)
    U:
    United Nations Integrated Regional Information Networks
    United Nations International Research and Training Institute for the Advancement of Women (Dominican Republic)
    United Nations News Service (USA)
    United States Department of State
    V:
    Vanguard (Nigeria)
    VOA News (DRC)
    W:
    World Bank (USA)
    Wall Street Journal (USA)
    Z:
    Zimbabwe Standard (Zimbabwe)


If you have any questions that are not answered here, please feel free to e-mail us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it , and we will get back to you as soon as possible.